FAQs
BLOOMING BALM AROMATHERAPY'S POLICIES FOR MASSAGE
Cancelation Policy
Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Cancellations or rescheduling with less than 24 hours notice will incur a 50% charge of the treatment fee. No-shows or cancelations on the day of the appointment will incur the full treatment fee. Genuine emergencies will be considered at me discretion.
Inappropriate Behaviour
Blooming Balm Aromatherapy has a zero tolerance policy to inappropriate behaviour. And reserves the right to terminate a treatment with immediate effect and without refund if the client demonstrates any inappropriate behaviour.
How do I redeem a gift voucher?
Email or phone to redeem a gift voucher. Have the voucher code handy so I can verify it. I'll then get you booked in. Gift vouchers are valid for 6 months and are non-refundable.
BLOOMING BALM AROMATHERAPY'S POLICIES FOR PRODUCTS
How do I return an order?
Blooming Balm Aromatherapy is unable to accept returns due to their bespoke nature of the aromatherapy products and also hygiene reasons.
When will my aromatherapy products arrive?
I aim to get the aromatherapy products made and dispatched within 7 working days. I will let you know if your aromatherapy product take longer to formulate.
Privacy Policy
When making a booking, Blooming Balm Aromatherapy requires certain information about yourself. This information will not be shared with any third party.