FAQs
BLOOMING BALM AROMATHERAPY'S POLICIES FOR MASSAGE
Cancelation Policy
I understand life can bring on unexpected events. However Blooming Balm Aromatherapy requires 24 hours notice if you need to cancel your appointment. Cancellations on the day will be charged 50% of treatment cost.
Inappropriate Behaviour
Blooming Balm Aromatherapy has a zero tolerance policy to inappropriate behaviour. And reserves the right to terminate a treatment with immediate effect and without refund if the client demonstrates any inappropriate behaviour.
How do I redeem a gift voucher?
Email or phone to redeem a gift voucher. Have the voucher code handy so I can verify it. I'll then get you booked in. Gift vouchers are valid for 6 months and are non-refundable.
BLOOMING BALM AROMATHERAPY'S POLICIES FOR PRODUCTS
How do I return an order?
Blooming Balm Aromatherapy is unable to accept returns due to their bespoke nature of the aromatherapy products and also hygiene reasons.
When will my aromatherapy products arrive?
I aim to get the aromatherapy products made and dispatched within 7 working days. I will let you know if your aromatherapy product take longer to formulate.
Privacy Policy
When making a booking, Blooming Balm Aromatherapy requires certain information about yourself. This information will not be shared with any third party.