FAQs
BLOOMING BALMS POLICIES FOR MASSAGE
Cancelation Policy
I understand life can bring on unexpected events. However I require 24 hours notice if you need to cancel your appointment. Cancellations on the day will be charged 50% of treatment cost.
Inappropriate Behaviour
Blooming Balm has a zero tolerance policy to inappropriate behaviour. I reserve the right to terminate a treatment with immediate effect and without refund if the client demonstrates any inappropriate behaviour.
How do I redeem a gift voucher?
Email or phone to redeem a gift voucher. Have the voucher code handy so I can verify it. We'll then get you booked in. Gift vouchers are valid for 6 months and are non-refundable.
FAQs ABOUT AROMATHERAPY PRODUCTS
How do I return an order?
I'm unable to accept returns due to their bespoke nature and also hygiene reasons.
When will my aromatherapy products arrive?
I aim to get the bespoke products made and dispatched within 7 working days. I will let you know if your product takes longer to formulate.
Privacy Policy
When making a booking I require certain information about yourself. This information will not be shared with any third party.